Articles from Zapier

Zapier, the AI orchestration platform, today released findings from its Dropped Leads survey of more than 400 U.S. B2B sales and marketing managers. The research points to a problem most teams feel but rarely measure. 92% of managers say qualified leads slip every month, not for lack of tools but because those tools don’t talk to each other. Most teams have assembled real tech stacks (a CRM, follow-up sequences, increasingly AI agents) without building a workflow that ties them together, so follow-up stalls when ownership is unclear or systems aren’t aligned.

Zapier, the leading AI orchestration platform, today released its Cost of Disconnected Work Report, a survey of roughly 800 project managers and operations professionals about how internal requests move through their organizations. The survey revealed that 63% of ops professionals say their team has experienced delayed or lost revenue because of missing or delayed internal requests, and 30% report both.

Zapier, the leading AI orchestration platform, today released findings from its AI Skills Crisis survey that revealed that while 94% of organizations already use AI in some capacity and 77% call workforce AI skills an urgent need, most companies haven’t built the training infrastructure to match that conviction.

Zapier today announced a major expansion of its enterprise governance capabilities, giving IT and security teams a unified policy layer that covers every surface where AI runs: no-code workflows, AI agents, MCP-connected AI assistants like Claude and ChatGPT, and SDK-built applications.

Zapier, the most connected AI orchestration platform, today released findings from its latest enterprise survey on AI vendor lock-in. The results paint a clear picture: AI has become so deeply embedded in how companies operate that most can’t walk away from their primary vendor without serious consequences. Among 542 U.S. enterprise executives surveyed, nearly three-quarters (74%) say losing their AI vendor would disrupt day-to-day operations or leave them unable to function.

Zapier, the leading AI orchestration platform, today announced “AI Guardrails by Zapier”, a set of builder-added safety checks that run directly inside automated workflows. AI Guardrails lets teams detect personally identifiable information (PII), identify prompt injection attempts, and flag toxic or harmful content before AI outputs ever touch a CRM, database, or customer inbox.

Zapier, the most connected AI orchestration platform, and Rillet, the AI-native ERP backed by a16z, Sequoia, and ICONIQ, today announced an integration that gives finance teams a fully AI-native stack for the first time. The partnership connects Rillet’s intelligent general ledger with Zapier’s network of 8,000+ app integrations, enabling AI agents to orchestrate complex financial workflows (month-end close, General Ledger (GL) sync, approval routing, reconciliations) across a company’s entire tool ecosystem without engineering resources or expensive consultants.

Zapier, the leading AI orchestration platform, today released findings from “AI Automation With Impact,” a new report analyzing 10,000 AI-powered automated workflows built on the Zapier platform. The research reveals a clear pattern: the businesses getting the most out of AI aren’t using it for isolated tasks. They’re building connected systems that handle entire business functions, from capturing leads to closing deals to publishing content at scale.

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Company introduces unified AI assistant, democratizes advanced tools, and delivers enterprise visibility across 8,000+ integrations